This immersive eLearning project was designed to train customers how to use a new Billing product for a Software as a Service company. I took a blended learning approach that included video, gamified software simulations, knowledge checks, and knowledge base articles to supplement the course.
Every creator has their preferred tools. Here are a few of my tried and true tools that I've created or adapted to help me through the Analysis and Design phases of the learning experience design process.